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Frequently Asked Questions
1. How can I purchase an original work of art?
Original works can only be purchased directly from the artist. Please
call (902) 769-2896 or toll free 1-866-769-2896 or email Denise
at info@lagaleriecomeau.com
if you'd like to discuss the purchase of an original painting.
Originals may be purchased unframed or framed. Paintings are framed
using 4" off-white rag mats with painting float mounted showing
the deckled edge, and the frame is maple finish unless otherwise specified.
You can discuss framing options further by calling toll-free at 1-866-769-2896
or sending an email to info@lagaleriecomeau.com.
2. What do you mean by "photographic reproductions"?
A photographic reproduction of a work of art is a photograph of the
original work by the artist taken in optimal lighting conditions so
as to look as close to the original as possible, and then developed
through a conventional photography developing process. The photographic
reproduction can then be matted and mounted on a small frame.
The 8x10 photographic prints are matted with white core mat board
and wrapped in a clear envelope.
The 10x12 photographic prints are matted in an off-white mat and available
in a country look frame in a choice of three colours: dark blue, green
and burgundy. The finished size of framed prints is 11x13.
3. What do you mean by "note card"?
A note card is a 5x7 off-white card of the "greeting card"
format with a photographic reproduction of a work of art on the front.
The inside of the card is blank and can be used for any kind of greeting.
The back of the card includes the Comeau Studio Gallery contact information
and a small write-up about the artist in both English and French.
4. Do taxes apply?
There is no tax for items shipped to the US or other countries excluding
Canada.
For items shipped to Canadian provinces and territories other than
Nova Scotia, New Brunswick and Newfoundland, 6% GST will be charged.
For items shipped within Nova Scotia, New Brunswick and Newfoundland,
14% HST will be charged.
5. How are originals shipped to the customer?
Original works of art are shipped in wooden crates at purchaser's
expense using Canada Post. More information
on this service can be found at Canada Post.
6. How are reproductions shipped to the customer?
All reproductions are shipped as regular mail using Canada Post.
7. What is your gallery's policy for returns?
Originals may be returned for credit only, unless previously arranged
by phone.
Reproductions may be returned for a full refund within the first 10
days after delivery, provided they are returned in original condition
and in the original shipping container. If you wish to return your
purchase, please email us immediately and inform us of the reason
for the return.
Items arriving damaged or defective will be replaced at no charge.
8. Can I email "La galarie Comeau"?
Yes. To send comments or questions to Denise Comeau or to add your
name to Denise Comeau's mailing list for notification about new prints,
please click on this link: info@lagaleriecomeau.com.
Denise and Odette enjoy hearing from visitors to the site!
PRIVACY STATEMENT: We will NOT sell, rent or share your name or personal
information with anyone.
9. TERMS OF USE
All images appearing on this web site are copyrighted and property
of their owner. Any reproduction of these images is a violation of
copyright law and is strictly prohibited.
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